mychurchwebsiteWebsite Agreement
Please review the agreement below. If you have any questions or need clarification on any item, please write us at support@mychurchwebsite.com.
Website
- Customer gets 1 custom website design based on answers to the questions we ask and any phone conversations we have.
- Once first draft of homepage design is sent, customer may request unlimited changes to this design. Although rare, if design is so far off from what was requested, we will redo it until we get right.
- Design and setup fees are non-refundable once these services have been completed. However, should we be unable to provide a specific item promised in our proposal, and if we cannot agree on an alternative solution, you will be entitled to a full refund of the design and setup costs.
- If customer cancels service in less than 18 months, no design or graphics created by Mychurchwebsite.com may be taken and used on other websites. Content and graphics added/created by church may be taken at any time.
- Should we be unable to complete your project due to an issue from our side, we will provide you with a full refund of all payments made, including the design fees. Since 2004, all websites have been completed.
- The content management system itself & SQL databases running the site are not transferable to any other web host at any time.
- The customer is entitled to all features listed on our pricing page and in the proposal. Any additional features not included there may involve an extra cost.
- Customer may not add any scripts to the server. It is up to Mychurchwebsite.com to administer or setup scripts.
- File storage on server is strictly for items related to the church website.
- All full length sermon videos must be hosted with a third-party video provider rather than on our server. This ensures your website runs quickly and uses minimal resources. Videos will still play directly on your site but will be embedded instead of uploaded.
- Up to 20 pages of content will be put in for customer at our normal pricing. Customer may be responsible for putting in all other content beyond the 20 pages.
- Customer may transfer over up to 5 GB of old audio files to our server.
- We can update text or graphics on your homepage at no additional cost for the lifetime of your website. Changes to the homepage layout that require coding may involve a fee, but we will always let you know in advance if any cost applies.
- Once Mychurchwebsite.com puts in the initial customer content, the customer, and not Mychurchwebsite.com, is responsible for filling in website with:
- Sermons (beyond 15, only if entered manually. If sermons are pulled automatically from YouTube, all videos will be imported by us.)
- Staff profiles (beyond 15)
- Blog posts (beyond 7)
- Calendar Items
- Announcements
- Forms (beyond 3)
Pricing
- Customer must make first half payment for Mychurchwebsite.com to start work.
- Second half payment is due 2 months from the date you receive your first draft, or once the site goes live, whichever comes first.
- Monthly payment goes into effect once you go live. The monthly price can be found on pricing page.
- All monthly payments are made for upcoming month and not the prior month.
- After 60 days of non payment, suspension of website will occur. We will contact church well in advance to make sure this does not happen. This is only a last resort.
