mychurchwebsiteWebsite Agreement
Please review the agreement below. If you have any questions or need clarification on any item, please write us at support@mychurchwebsite.com.
Website
- Customer gets 1 custom website design based on answers to the questions we ask and any phone conversations we have.
- Once first draft of homepage design is sent, customer may request unlimited changes to this design. Although rare, if design is so far off from what was requested, we will redo it until we get right.
- Once final draft is approved by church and church layout integrated into our HTML content management system, there MAY be a minor extra charge if a major home page layout change is requested. This is because we’ve done all the coding at this point and would have to spend time re-coding for new layout all over again. Graphics may be replaced for free but placement of these graphics to create a new layout may incur a small extra cost, depending on complexity. We’ll always do our best to avoid extra cost though, if it all possible.
- Refunds for annual and monthly fees are not permitted if over half of the contract duration has elapsed. Exceptions are made only in cases where the issue is within our scope of responsibility and, despite our efforts, remains unresolved.
- Once you go live, design and setup fees are non-refundable as these services have already been completed. However, should we be unable to provide a specific item promised in our proposal, and if we cannot agree on an alternative solution, you will be entitled to a full refund of the design and setup costs.
- If customer cancels service in less than 18 months, no design or graphics created by Mychurchwebsite.com may be taken and used on other websites. Content and graphics added/created by church may be taken at any time.
- Should we be unable to complete your project before the launch date due to an issue from our side, we will provide you with a full refund of all payments made, including the design fees.
- The content management system itself & SQL databases running the site are not transferable to any other web host at any time.
- File storage on server is strictly for items related to the website.
- Up to 15 pages of content will be put in for customer at our discounted pricing. If you received a discount due to the avg attendance you have, the limit on pages we setup for you is 15. You may add unlimited pages yourself.
- Customer may transfer over up to 10GB of old audio files to our server.
- We can change text or graphics on homepage for no additional cost during the lifetime of a website. Any changes of homepage layouts that require us to code will usually incur some cost. We will always tell a customer up front if there will be cost to anything requested.
- Once Mychurchwebsite.com puts in the initial customer content, the customer, and not Mychurchwebsite.com, is responsible for filling in website with:
- Sermons (beyond 15)
- Staff profiles (beyond 15)
- Blog posts (beyond 7)
- Calendar Items
- Announcements
- Forms (beyond 3)
Pricing
- Customer must make payment for Mychurchwebsite.com to start work.
- Monthly payment goes into effect once you go live. The monthly price can be found on pricing page.
- All monthly payments are made for upcoming month and not the prior month.
- After 60 days of non payment, suspension of website will occur. We will contact church well in advance to make sure this does not happen. This is only a last resort.
