mychurchwebsiteWebsite Agreement
Please review the agreement below. If you have any questions or need clarification on any item, please write us at support@mychurchwebsite.com.
Website
- Customer gets 1 custom website design based on answers to the questions we ask and any phone conversations we have.
- Once first draft of homepage design is sent, customer may request unlimited changes to this design. Although rare, if design is so far off from what was requested, we will redo it until we get right.
- We do not allow for refunds on annual and monthly costs if more than half the time of the contract has already passed. Exceptions are made only in cases where the issue is within our scope of responsibility and, despite our efforts, remains unresolved.
- Design and setup fees are non-refundable once these services have been completed. However, should we be unable to provide a specific item promised in our proposal, and if we cannot agree on an alternative solution, you will be entitled to a full refund of the design and setup costs.
- If customer cancels service in less than 18 months, no design or graphics created by Mychurchwebsite.com may be taken and used on other websites. Content and graphics added/created by church may be taken at any time.
- Should we be unable to complete your project before the launch date due to an issue from our side, we will provide you with a full refund of all payments made, including the design fees.
- The content management system itself & SQL databases running the site are not transferable to any other web host at any time.
- Customer is entitled to use all features found on our pricing page. Any features needed outside of this may require extra cost.
- Customer may not add any scripts to the server. It is up to Mychurchwebsite.com to administer or setup scripts.
- File storage on server is strictly for items related to the website.
- Up to 25 pages of content will be put in for customer at our normal pricing. Customer may be responsible for putting in all other content beyond the 25 pages. Design style for secondary pages must fit within the capabilities of our system.
- Customer may transfer over up to 10GB of old audio files to our server.
- We can change text or graphics on homepage for no additional cost during the lifetime of a website. Any big changes to homepage may incur cost, after you are live. We will always tell a customer up front if there will be cost to anything requested.
- Once Mychurchwebsite.com puts in the initial customer content, the customer, and not Mychurchwebsite.com, is responsible for filling in website with:
- Sermons (if more than 15 are being added manually instead of pulled from YouTube or Vimeo)
- Staff profiles (beyond 15)
- Calendar Items
- Announcements
- Forms (beyond 3)
Pricing
- Customer must make first half payment for Mychurchwebsite.com to start work.
- Second half payment is due 8 weeks from the date you receive your first draft, or once the site goes live, whichever comes first.
- Monthly payment goes into effect once you go live. The monthly price can be found on pricing page.
- All monthly payments are made for upcoming month and not the prior month.
- After 60 days of non payment, suspension of website will occur. We will contact church well in advance to make sure this does not happen. This is only a last resort.
